Privacy Policy for MyTopFilm.com
1. Introduction
At MyTopFilm.com, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy sets out how we collect, use, disclose, and safeguard your personal information in accordance with the highest data protection standards, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the California Consumer Privacy Act (“CCPA”). We place your trust and right to privacy at the forefront of our operations.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all personal data collected while you interact with MyTopFilm.com, including via our website, mobile applications, products, and services. For the purposes of applicable data protection laws, including the GDPR, MyTopFilm.com is the “data controller” of your personal information. This means we determine the purposes and means of data processing and are responsible for its lawful handling.
3. Categories of Data Processed
We process various types of personal data, which may include:
a. Usage Data
We collect information about how you use our website and services. This may include: your internet protocol (IP) address, browser type and version, device identifiers, pages visited, time spent on page, clickstreams, interaction data, and referring URLs.
b. Account Data
When you create or manage an account with us, we process your full name, email address, billing/shipping address, phone number, and other enrollment data.
c. Profile Data
Information such as your content ratings, film preferences, wishlist, purchase history, watch behavior, and reviews may be collected to personalize your experience.
d. Communication Data
We maintain records of communications between you and MyTopFilm.com, including support inquiries, messages, feedback submitted through forms or email, and complaint history.
e. Technical Data
Collected automatically from your device, this includes device type, operating system details, browser settings, screen resolution, time zone settings, and mobile carrier information.
f. Transaction Data
If you make purchases, we process your payment information (e.g., masked card numbers processed by third-party partners), order history, and delivery details.
g. Preference Data
This includes your marketing and communication preferences, such as opt-ins to promotional communications, interest categories, and consents given.
4. Legal Bases for Processing
We process your personal data based on one or more of the following legal grounds:
– Consent: Where you have given clear permission, such as subscribing to a newsletter or opting-in to marketing communications.
– Contractual Necessity: To fulfill the performance of a contract with you, such as when you purchase or access services via MyTopFilm.com.
– Legitimate Interests: For purposes such as website optimization, fraud prevention, customer support, analytics, and improvement of services, provided such interests do not override your data protection rights.
– Legal Obligation: When we need to comply with laws or respond to lawful requests from regulatory authorities.
5. Your Rights
Subject to applicable laws, you have the following rights with respect to your personal data:
– Right of Access: To request a copy of the data we hold about you.
– Right to Rectification: To correct inaccurate or incomplete information.
– Right to Erasure: To request deletion of personal data where legally applicable.
– Right to Restriction: To restrict how your data is processed, under specific conditions.
– Right to Data Portability: To receive a structured, commonly used, machine-readable format of your data and transmit that data to another provider.
– Right to Object: To withdraw consent or object to processing based on legitimate interests or direct marketing.
You may exercise these rights by contacting us at [email protected].
6. Security Measures
We implement appropriate technical and organizational security measures to protect your data, including:
– Encryption of data in transit and at rest
– Access control and authentication procedures
– Secure data center infrastructure
– Regular backups and disaster recovery protocols
– Employee training on data protection principles
While we strive to ensure robust security, no system can be guaranteed to be 100% secure. We encourage users to remain vigilant and report any suspected breaches to us immediately.
7. International Transfers
Personal data collected by MyTopFilm.com may be stored and processed in jurisdictions outside your own, including the United States and the European Economic Area. When transferring data internationally, we use standard contractual clauses approved by the European Commission or rely on other recognized legal mechanisms to ensure adequate data protection and compliance.
8. Data Retention
We retain personal data for only as long as necessary to fulfill the purposes outlined in this Privacy Policy or to satisfy legal, regulatory, or operational obligations. Generally:
– Usage and Technical Data: Retained for 12–24 months for analytics and service improvement.
– Account and Profile Data: Retained until account deletion or 5 years after last user activity.
– Communication Data: Maintained for 3 years for service history reference.
– Transaction Data: Stored for 7 years for financial compliance.
– Preference Data: Held for 24 months or until consent is withdrawn.
Data is securely deleted or anonymized after the retention period ends.
9. Cookie Policy
MyTopFilm.com uses cookies and similar tracking technologies to enhance user experience. These include:
– Essential Cookies: Necessary for website functionality such as page navigation and account access.
– Functional Cookies: Enable personalization, such as remembering your login or preferences.
– Analytics Cookies: Help us understand usage patterns, measure performance, and improve website functionality.
– Performance Cookies: Track interactions (e.g., clicks, errors) to improve responsiveness and stability.
10. Cookie Management and Compliance with GDPR & CCPA
When you first access MyTopFilm.com, you will see a cookie banner explaining the use of cookies. You may accept all cookies or adjust your cookie preferences. Our site provides a cookie management tool for you to modify your settings at any time.
In compliance with the GDPR and CCPA, we only use non-essential cookies with your explicit consent. You may also manage cookies through your browser settings to disable or delete cookies as desired.
11. Special Protections for Children Under 13
MyTopFilm.com does not knowingly collect or solicit personal data from children under the age of 13. If we become aware that a user under 13 has provided us with personal information, we will take immediate steps to delete such information. If you believe that a child under 13 has provided us with data, please contact us at [email protected].
12. Policy Updates and User Notifications
We reserve the right to update or revise this Privacy Policy from time to time to reflect changes in legal, technical, or operational conditions. When changes are made, we will revise the Privacy Policy on MyTopFilm.com and, where appropriate, provide notification via email or an on-site banner.
We encourage you to review this Privacy Policy regularly to stay informed of our practices.
13. Contact
If you have questions, concerns, or requests concerning this Privacy Policy or our handling of your personal information, please contact us at:
At MyTopFilm.com, we are committed to full compliance with applicable privacy laws and ensuring transparency in how your data is handled. We welcome the opportunity to address any privacy concerns you may have.