Privacy Policy - My Top Film

1. Commitment to Privacy and Data Protection

At MyTopFilm (accessible at mytopfilm.com), we are deeply committed to safeguarding your privacy and ensuring the security of your personal data. We adhere to the strictest principles of data protection and privacy, and we comply with all applicable data privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy outlines how we collect, use, store, share, and protect your personal information when you interact with our website and services.

2. Scope of Policy and Data Controller Role

This Privacy Policy applies to all users, visitors, and account holders who access and use our services through mytopfilm.com. The data controller responsible for your personal information under this Privacy Policy is MyTopFilm. For all inquiries related to this policy or your data, please contact us at [email protected].

3. Categories of Data We Process

We may collect and process the following categories of personal data:

a) Usage Data
This includes data automatically collected when you use mytopfilm.com, such as IP addresses, browser type and version, device identifiers, referral URLs, pages visited, session duration, and navigation patterns.

b) Account Data
If you create an account with us, we collect your name, email address, phone number, billing and shipping addresses, and login credentials.

c) Profile Data
We gather information such as your content preferences, language settings, watchlists, purchase history, and user behavior metrics on the platform.

d) Communication Data
This includes correspondence you have with us, such as support requests, inquiries, and direct communications via email or contact forms.

e) Technical Data
Comprises device-specific technical information, including operating system, screen resolution, hardware configurations, and mobile network data.

f) Transaction Data
When you make a purchase, we process payment information (via secure third-party processors), order history, delivery status, and transaction records.

g) Preference Data
We store your preferences regarding marketing communications, newsletters, content categories, product interests, and cookie settings.

4. Legal Bases for Processing

We rely on the following legal grounds to process your personal data, in accordance with GDPR Article 6 and applicable CCPA provisions:

– Contractual Necessity: To provide the services you request or purchase, including user account management and content delivery.
– Legitimate Interests: For analytics, service improvement, fraud detection, customer support, and platform security.
– Legal Obligations: To comply with tax laws, fraud prevention regulations, and other statutory duties.
– Consent: For email marketing, personalized ads, cookies (as required), and any optional data you choose to provide.

Where required, we will request your explicit consent prior to processing your data for specific purposes.

5. Your Rights

Under GDPR and CCPA, you have the following rights regarding your personal data:

– Right of Access: You may request a copy of the personal information we hold about you.
– Right to Rectification: You may request corrections to your inaccurate or incomplete personal data.
– Right to Erasure: Also known as the ‘right to be forgotten,’ you may request the deletion of your personal data where legally permissible.
– Right to Restrict Processing: You may ask us to limit processing under specific legal conditions.
– Right to Data Portability: You may request to receive your personal data in a structured, machine-readable format or have it transferred to another provider.
– Right to Object: You may object to data processing based on our legitimate interests or for direct marketing.
– Right to Opt-Out: Under CCPA, you may opt-out of the sale or sharing of your personal information.

To exercise any of these rights, please email [email protected]. We may require verification of your identity before fulfilling such requests.

6. Security Measures

We implement comprehensive technical and organizational safeguards to protect your data, including:

– End-to-end encryption during data transmission and storage;
– Role-based access controls and secure authentication protocols;
– Regular system audits and vulnerability assessments;
– Encrypted backups and disaster recovery plans;
– Mandatory staff training on data privacy, security best practices, and phishing awareness.

7. International Transfers

To provide our services, we may transfer your personal data to countries outside the European Economic Area (EEA) or California, including jurisdictions that may not offer the same level of data protection. In such cases, we put in place appropriate safeguards, such as:

– Standard Contractual Clauses approved by the European Commission;
– Data Processing Agreements with third parties;
– Compliance with regional regulations and industry certifications.

8. Data Retention

We retain personal data only for as long as necessary for the purpose it was collected or as required by law. Expected retention periods include:

– Account Data: retained throughout your active use and deleted within 90 days of account closure.
– Communication Data: retained for up to 24 months for service improvement and support.
– Transaction Data: stored for a minimum of 7 years to comply with financial and tax regulations.
– Usage and Technical Data: anonymized after 12 months unless required for security audits.

9. Cookie Policy

mytopfilm.com uses cookies and similar tracking technologies to enhance your user experience. These include:

– Essential Cookies: Necessary for platform core functionality (e.g., authentication, navigation, page rendering).
– Functional Cookies: Enable personalized settings and features (e.g., language preferences, saved watchlists).
– Analytics Cookies: Collect anonymized data on user engagement and performance metrics (e.g., Google Analytics).
– Performance Cookies: Monitor platform load times, errors, and responsiveness.

Please review our full Cookie Policy on our website for detailed information.

10. Cookie Management and Compliance

In compliance with the GDPR and CCPA, we:

– Promptly request user consent before deploying non-essential cookies;
– Provide a cookie consent banner with management options on first visit;
– Maintain granular control through our preference center;
– Offer the ability to withdraw consent or opt-out of data sharing at any time.

You can also manage your browser settings to reject or delete cookies. Instructions are available in your browser’s documentation.

11. Children’s Privacy

mytopfilm.com does not knowingly collect personal information from children under the age of 13. If we discover that we have inadvertently collected such data, it will be promptly deleted in accordance with applicable legal requirements. Parents or legal guardians may contact us at [email protected] to request the review or removal of their child’s data.

12. Policy Updates & Notification

We reserve the right to revise this Privacy Policy as necessary to reflect technological, legal, or operational changes. When material updates are made, we will notify registered users via email or website banner. We encourage you to periodically review this document to stay informed of how we process your data.

13. Contact Us

If you have any questions, concerns, or requests concerning this Privacy Policy or the way we handle your personal information, please contact us at:

Email: [email protected]

We are committed to protecting your privacy and will respond to your inquiry promptly and professionally.

MyTopFilm is dedicated to meeting its legal obligations under GDPR and CCPA, and we welcome all privacy-related questions or requests as part of our commitment to transparency and user rights.